I refueled the car before returning it but wasn't informed to keep the receipt. When returning, the fuel gauge wasn't full, and the staff asked for the receipt, which I didn't have. However, they said it was fine since it was just a small difference. Overall, it was quite a smooth rental experience. Though I booked a Corolla, they gave me an MG, which was too big and affected my driving experience. On the bright side, there were no hidden fees.

Apex made the whole process easy going great customer service and the car was perfect

We arrived early and called Apex to ask if we can get picked up slightly early for our reservation time but they said no so we waited at the airport. however, the shuttle ended up arriving super late to go to the shop so we were unable to get the car and go to our appointments so we had to cancel. Very strange. But after we picked up our car, there was no problem.

I'm happy with the service.

The woman that checked us in was very thorough and helpful. She really helped make the process smooth, and made me feel good about renting from them and also being a foreigner driving in Australia. The vehicle was perfect and it was a pleasure to drive.

Like: Easy to deal with and good vehicle
Dislike: Nil