Pretty good

Very poor. The rental location is far from the airport. After arriving, you need to call for a pickup. The person on the phone does not speak Chinese; if your English is not good, you're in trouble.

After we got rear-ended by another car and had to go back to the rental company again, there was zero to none sympathy for us from the first lady who helped us, which we thought was really weird. The next lady who helped us with additional paperwork was a bit more friendly luckily.

We arrived early and called Apex to ask if we can get picked up slightly early for our reservation time but they said no so we waited at the airport. however, the shuttle ended up arriving super late to go to the shop so we were unable to get the car and go to our appointments so we had to cancel. Very strange. But after we picked up our car, there was no problem.

I'm happy with the service.

We got an upgrade for the Hyundai accent at that moment was not available

Like: Close to airport quick pickup quick service getting the car easy as 5/10min drop of
Dislike: Nothing all good