The Toyota Corolla did not have Apple Car Play and I would have had to pay a huge price to get a car with GPS.

QEEQ is the best car rental company!!!

I was 45 minutes later than the booking time so we were told by the counter staff person that we would have to wait an hour to receive the orginal car that was booked. Otherwise, we had the choice of a $58 upgrade to a bigger car that we could have immediately. In my rental car experience off airport, I have never been exactly on time with my airport arrivals and off airport rental car businesses. I saw many cars in the lot, very few customers in the rental office, so I was put off by the increase of original price and the wait if I wanted to keep the same car type. Also, staff person said the orginal car was much smaller than the upgrade but the ACE website did not show the car I booked to be as staff said, very small. In other word, selling us on the upgrade.

It was easy but a little hard to track with the Mesenger app and then trying to follow the updates on email.

I was very pleased with the whole process and the car booked.

Car was smaller than promised. Junky pathfinder not in the class of a Expedition. Had a bad tire and several calls to Ace were ignored, or, I was told several times to just call back later to see if they could find a car with good tires. Just gave up and spent money frequently airing up the tire. Serious lack of customer service. Would think twice before renting from Ace again

Like: Very friendly and the gas mileage on the car we had was awesome!
Dislike: The address we put in would not located the actual place thankfully we found it due to cannot get thru the phone.