They didn't give me this car model, they give me a japan car

Excellent service. When my flight was delayed during the return, they extended the return time for free, but you must call the rental desk in advance to confirm.

Great service and good car condition.

I don’t usually comment but I truly believe that their rating doesn’t do them justice. The entire team was extremely professional and very polite. Congratulations and I will be definitely using them again.

Although it was clean and in good condition, the vehicle I booked, a VW was not the vehicle I was given; a Hyundai. Given the vehicle with virtually an empty tank of fuel, the fuel warning light came on after driving only a couple of kilometres. Arrived at the pick up location but no one was there to drop off the vehicle for me. I had to go back to the hotel to have receptionist contact car hire company to organise another pick up location. I was told no one was there because they couldn’t contact me by phone, although I had been in contact them by e-mail and confirmed the pick up time and location the night before. This wasted nearly 2 hours of my time. I put 2 scratches on the side of the vehicle, which I admit was my fault, and was charged an additional €170. The quote was done over the phone and by text messaging. Not sure if that quote was right but a friend of mine told me it might be too excessive. The money was taken out of my account on the spot but after about 3 weeks, after a couple of e-mails, they did send me the invoice for the repairs.

The desk was a 2 minute mini bus ride from the airport. The car was waiting and suited us perfectly and we had great service from staff. I had prebooked excess insurance through a third party which surprised them a little but the handover was very easy even in the pouring rain. Great quick service on return and was dropped off back at the airport in a matter of minutes. Really happy with everything from Eurocar.