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The windscreen wipers needed replacing as we drove through a fair amount of rain and the windows did

Reviewed: Mon, Apr 29, 2019
About ACE Rental Cars: 5.7 /10
The offsite drop-off and pickup were a hassle. Had to leave the car with Hertz in Melbourne as email said the airport and paperwork said an offsite address. I used the email address and was hassled by Hertz
Intermediate | Toyota Corolla or similar

Relevant Reviews on ACE Rental Cars Brisbane - Airport

Lambert Southey

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Reviewed: Fri, Oct 20, 2017
About ACE Rental Cars: 2.0 /10

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Compact SUV | Mazda CX-5 or similar
Reviewed: Thu, Feb 29, 2024
“Positive experience without any worries for further up-sell”
About ACE Rental Cars: 10.0 /10
Car met my expectations and it was a nice drive for the road trip. Thankfully there weren't any issues with the car throughout my 6 days of driving it, and it was reliable in my experience.
About QEEQ: 10.0 /10
It was my first time using QEEQ after comparing the prices with other websites. It was a very positive experience for me, especially after hearing a lot of horrible experiences with the upsell of insurance over the counter. In my case as I did my booking through QEEQ, everything was sorted out and I got my keys in less than 5 minutes. I'd consider using QEEQ again for my future car rentals!

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Compact | Toyota Corolla or similar
Reviewed: Thu, Nov 28, 2019
“It easy and convenient for the trip”
About ACE Rental Cars: 9.0 /10
The customer service person explains well at the counter when we collect the car. And the car is in good condition.
About QEEQ: 8.0 /10

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Full Size | Toyota Camry or similar
Reviewed: Sat, Jun 15, 2019
“Disappointing experience due to car not matching booking, long delays at pickup and dropoff”
About ACE Rental Cars: 3.7 /10
Car booked was "large sedan" eg Camry. Car received was the much smaller Suzuki Vitara... and only received that after an hour. Only option for toll payments was $13/day "toll protection" or $34 per toll admin fee... outrageous and particularly annoying given we only used a toll road once. Carplay didn't work in car. Dropoff was also slow -- depot was 10 minutes from airport but took more than 25 minutes to get shuttle back to airport.
About QEEQ: 8.0 /10

F.Abdelaty

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Intermediate | Toyota Corolla or similar
Reviewed: Sun, Feb 24, 2019
“Exceptional Customer Service and New Clean Cars”
About ACE Rental Cars: 10.0 /10
The staff were very friendly, all the cars at the lot were new with under 40,000 km on the dash. I had a long term rental which I drove daily for 6 weeks and never had any problems or concerns. They have a transport service that can take you to and from the airport as they're offsite
About QEEQ: 10.0 /10

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