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Live chat Email us Service Code: 3743982268
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It was great I just need my glasses.

Reviewed: Mon, Apr 29, 2019
About Firefly: 9.3 /10
I was happy with the pick up process. It was fast and easy. And I have to commend them for availing a car for a last minute decision during the school holidays. On drop off my daughter realised she had left my glasses in the car so went back to retrieve them and was told she couldn't go back to the vehicle. As we were getting ready to board our flight we left. I've been trying to call to enquire but have been left waiting to have my calls answered. I don't have time to use your online services I'm on the road for long periods and calling is way more convenient.
About QEEQ: 9.0 /10
My husband booked it while we were in flight
Intermediate | Toyota Corolla or similar

Relevant Reviews on Firefly in Australia

Adair Jonson

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Reviewed: Sun, Jul 8, 2018
About Firefly: 10.0 /10
Good attitude, no need to queue
About QEEQ: 10.0 /10

Rain

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Economy | Suzuki Swift 2 doors or similar
Reviewed: Wed, Jan 15, 2020
About Firefly: 8.7 /10
Received an upgrade for car i30. Spacious and good for fuel. Nice experience and will use them again.
About QEEQ: 10.0 /10

TPac

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Intermediate | Toyota Corolla or similar
Reviewed: Tue, Sep 10, 2019
“Just too slow at pick up”
About Firefly: 7.0 /10
The car was fine. The issue was the delay at pick up. I do not understand why the car was not ready for pick up when we arrived. Or why the customer service person did not call for the car when we first arrived. Why did she call after the paperwork was all done and then we had to stand around waiting. Sadly this meant we were late for the function we were attending
About QEEQ: 10.0 /10
All good with Easyrentcars

T.Cheng

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Compact SUV | Nissan Qashqai or similar
Reviewed: Fri, May 24, 2019
“Good value, easy pick up & drop off”
About Firefly: 9.3 /10
Good value, easy pick up & drop off
About QEEQ: 10.0 /10

Y.Fu

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Compact | Toyota Corolla Hatchback or similar
Reviewed: Sat, Sep 1, 2018
“Quality service & new car”
About Firefly: 9.8 /10
Like: Efficient pick up & drop off. New & clean car.
Dislike: Delayed in pick up due to my request of Baby car seat isn’t being arranged in advance.

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