The rental price is cheap, but the deposit is quite high—1400 euros for two days. However, they don’t intentionally overcharge you. The staff at the pickup location used to work in the travel industry and now have switched careers. Their service attitude is excellent, and they won’t treat you poorly if you don’t purchase insurance.

It's better to send the toll fee summary by email to the customer once OK Mobility charge it on credit card.

Had to wait over 2 hours for my car... Very poor service...

Staff is very welcoming. They made sure I had everything I needed. Very clean office.

I know you push your phone app, but when I do certain transactions, I still like to get on a computer. Qeeq site is good. Pretty clear with all the different options and car rental companies.

OK Rentacar was good value, though still more expensive than last year at same time of year. Our Renault Captur wasn’t as smooth or nice to drive as other cars I’ve rented - drives like its really heavy and the gear box isn’t very easy. The car’s windscreen was dirty inside the car. There was also no screen wash which was really annoying and quite unsafe driving down the motorway, unable to wash smears off the windscreen. Attitude of counter staff was also very transactional - short and quite unfriendly.