Great cars, great customer service. Thanks.

It was not clear from booking confirmation what the pick up process was. Pick up location was designated as being at the airport, however, we had to find some other car hire operators who told us we needed to call OK who would come and pick us up and take us to the pick up location which was offsite. This was not mentioned anywhere It also was not clear that there would potentially be a €50 fee for pick up / drop off after 22:00

Trop loin de l’aéroport et pas de navette proposée obligés de prendre le taxi

After waiting half an hour for the checking process, had to wait another 10 to 15 minutes for the car to be cleaned. It wasn't ready upon my arrival.

Wasn’t clear the pick up spot

OK car rental are completely unorganized. There is no signage to show how to get from the Airport to the depot. If anything went wrong with the car I think it could have been catastrophic as they can't deal with anything outside the norm.