Great

pick up office is far from terminal and there are not enough clear instructions in the terminal/arrivals area for which station to get off at using the shuttle. also not enough staff in the car park to help you get your car and we waited a long time to be served and then again just to exit the carpark

IF someone had come out to the car to show where lights etc were at collection it would be better as were after flying from Ireland and not familiar with American cars

The chap who dealt with us at drop off point on our return was really helpful and lovely

The car was clean and roomy. The pick up experience worked well. The car itself had a very poorly coordinated transmission with its turbo which made it very frustrating at times when driving. We tried booking this car 5 times on the Thrifty site and they all failed so move to Easyrentcars and it worked fine.

This website and system worked fine. No issues at the counter and the remaining funds owed were as described when booking.