Well beyond my expectation

The service attitude is pleasant.

Both pick-up and drop-off were very fast, and there was no issue with using a magnetic stripe card for the deposit instead of a chip card. We even extended our rental by a day without any formalities, and the fee was deducted directly from the deposit when we returned the car.

The car rental counter is located at the entrance of the hotel lobby, offering enthusiastic service and efficient processing! After completing the paperwork at the counter in just 5 minutes, a staff member will personally drive the car to the hotel entrance for easy pickup. When returning the car, just park it outside the hotel lobby and finalize the return process inside (which only takes 3 minutes). The amount held on your credit card will be instantly released—excellent service!

Very pushy to upgrade the car as the one I had booked was not very good. So she told me. Offered me a upgrade for $130 a day. I said no. She then said I could have it for $70 as day. On principle I said no as I didn’t like her attitude. The first price should always be the best price. She got very grumpy and I left. We go a upgrade anyway as they didn’t have any of the cars I had book.