Easy and effective

The service attitude was good, and because my flight was delayed, there weren't many people in line.

The waiting time was quite long, exceeding the expected pickup time by over an hour. However, they refunded $16 as compensation, $2 for each day.

I needed to drop the car off for an early morning flight and because Apex is not a 24/7 hour service I had to pay a service fee of $60 to drop it off at Andrew airport parking

Apex Car Remtal actually took ( nit blocked) $2750 bond out of credit card “as I lived within 200 km of the Apex office” - this was certainly not made clear in the booking info. This was to be returned after returning the car. I returned the car the same afternoon. After 3 days the $2750 is still not back in my account. I enquired. They said the refund can take 3-5 working days! They also did not tell me that! Terrible experience. Will never recommend this company .

QRTQ did not inform Me if $2750 bond rother

Apex made the whole process easy going great customer service and the car was perfect