We almost paid double the price. They added extra insurance and refueling services that we didn't need. Luckily, we checked the bill before going through security and noticed the amount was far off from our reservation. Since RentACar website had no consultation option, we went to the counter and explained the situation. The staff was helpful and canceled the extra charges. We were fortunate! The counter service advised us to always check our contract before taking the car. We couldn't relax for a moment; if we had noticed this back in our country, it would have been impossible to resolve.

Great service, and they upgraded us to a 7-seater for free.

Overall satisfied. The rental company will ask you to buy additional full insurance. Considering labor costs in the U.S. are high, it's better to spend a little extra to avoid trouble. Full insurance costs about $30 a day.

Both rental and return processes were quite convenient

Picking up and returning the car was very convenient, the staff were very friendly, and the convertible Mustang we rented was nearly brand new.