Thrifty overbooked their rental cars

Adam Tseng

United States

Reviewed: Sun, Jan 8, 2023

About Thrifty: 8.0 /10

Thrifty overbooked their rental cars, which caused we waited more 2 hours. The staff solicited me to raise cost to upgrade car & get car soon, otherwise there will be 2 more hours waiting. I provided my phone number to get their notice. After 2 hours waiting by the counter, they did not inform me the car was ready until I approached asked the staff, then he said my car was ready....

About QEEQ: 8.0 /10

Reply by Qeeq:
We are sorry to learn you have unhappy experience. We will forward your feedback to our supplier and require them to improve their service. If you need any assistance, please feel free to contact with us.

Nissan Rogue image

San Francisco Airport(SFO)

Compact SUV | Nissan Rogue or similar

12-day rental

x4
x2
x1

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