Very straight forward even for simple people like me.

The staff was very nice and gave us a Ford Ranger with four-wheel drive.

The day we picked up the car, we noticed a nail in the tire. After driving for a short distance, we returned to replace the vehicle, but there were no cars available. The next morning, we went back to exchange the car again, and Thrifty's excellent service ensured they checked the mileage and immediately provided us with a replacement. As for the tire issue, they informed us to file an insurance claim ourselves.

Satisfied. The store is easy to find, the staff is enthusiastic, and they explained every possible detail clearly. There are no hidden or mandatory charges, and the billing details were honestly disclosed.

Thrifty provided great service. The staff at the branch were enthusiastic, and after checking my driver's license and translation, the process was quick. After paying the rental fee and a 385 AUD pre-authorization on my credit card, I received the car keys. When inspecting the car, the staff noted some small scratches, which I appreciated. During the return process, the staff instructed me to drop the keys in a box without an immediate inspection, which made me a bit anxious. I took photos of the fuel gauge and the car's exterior, but there were no problems. Thrifty later confirmed via email that there were no damages. Overall, I was very satisfied with the services from both QEEQ and Thrifty, and I hope other travelers can have the same experience.

Thrifty very kindly changed my pick up and drop off location from the International to the Domestic terminal without charge.

I saved $500 on a $1250 rental by using Easyrentcars. I paid $750 total.