Very straight forward even for simple people like me.

Pleasant experience, quite good.

Overall good, but there were too many people picking up cars in the morning, and I had to wait in line for 40 minutes. The staff was very polite and helpful. The car was very new, with only over 2,000 kilometers driven when I got it.

I picked up the car in Sydney. The rental office was inside the airport, and it was very convenient to find right after getting off the plane. The process was quick, and the service was excellent.

The counter stuff is helpful and friendly, easy fast pick-up and drop-off.

Smooth fast booking process, love your deals, much cheaper than directly with rental agencies!

It was a terrible experience for our pick up at Perth. Despite that we provided our flight details and the fact that we would pick up the car past 1am, the Thrifty counter was closed and nobody was on duty in our terminal. We ended up spending over an hour trying to locate the last person on duty in a different terminal when a number of young kids in our group had to wait around in the cold. When we finally got the car, they were not able to provide the 3 car seats we requested, so we had to return to the pick up point the next morning to get the car seats