Very straight forward even for simple people like me.

Pretty satisfied. However, during the car return, the staff mentioned that the car was a bit dirty and demanded a 200 AUD cleaning fee.

The service was satisfactory, but I was not happy with the Ford Everest model. I originally booked a Toyota Prado and was given the Everest as a replacement. Although the vehicle is large, its interior space is cramped. The floor near the left foot in the driver's cabin protrudes, making long drives very uncomfortable. Additionally, the Everest uses a diesel engine, which provides adequate power for starting off but is noticeably underpowered on the highway. Accelerating and overtaking with the 2.0 diesel engine is challenging.

Quite satisfied

The staff were very helpful in explaining everything, and the process was fast too.

The car was clean and new. Will definitely use this service again.