The day we picked up the car, we noticed a nail in the tire. After driving for a short distance, we returned to replace the vehicle, but there were no cars available. The next morning, we went back to exchange the car again, and Thrifty's excellent service ensured they checked the mileage and immediately provided us with a replacement. As for the tire issue, they informed us to file an insurance claim ourselves.

The staff at the drop-off point had a great attitude. The pick-up service was terrible.

Very convenient, picking up and dropping off the car took only 2 minutes. However, the car provided had a dent in the front side.

Pretty good!

The vehicle was not clean and had a bad smell. We told the thrifty representative, he gave us directions to a petrol station where we could buy an air freshner.