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Live chat Email us Service Code: 2258069086
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You can find a better deal elsewhere

Reviewed: Fri, May 3, 2019
About Aucar: 4.7 /10
We booked a small car for fuel economy, but were given a much larger Nissan with around 65,000 kms on the clock. The car had damage on almost every outside panel, and on both the front and back interior panels. The brakes groaned and squeaked every time we braked. The airbag light was flashing the whole time. Aucar clearly caters to the Asian market, as all documentation is in Chinese, and the reversing sensor talks in Chinese. Staff were reasonably friendly, but this is honestly the worst hire car we have ever had.
About QEEQ: 10.0 /10
Perfect!
Economy | Nissan Micra or similar

Relevant Reviews on Aucar Aucar Mel airport

Kirk North

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Reviewed: Fri, Oct 18, 2019
About Aucar: 10.0 /10
The store was very busy when I went to pick up the car, but it was well managed and the staff were very friendly. By the time I got to pick up my car, the originally booked model was no longer available. After negotiating, the store manager upgraded me to a Porsche Cayenne for a small additional fee. After returning the car, I carelessly left my wallet in the car. Even though the staff had finished work, they delivered it to my hotel at around 11 PM and firmly refused to accept any service fee. Encountering such a good company and warm service in a foreign country, along with the beautiful scenery of Australia, made it all very worth it. I strongly recommend Aucar.

Gabriel Frances

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Reviewed: Tue, Nov 19, 2019
About Aucar: 10.0 /10
We didn't check thoroughly at the start. After four to five days of driving, the weather got hot, and we found the air conditioning wasn't working. After reporting to customer service, their staff gave us a replacement vehicle (which took a six-hour round trip). Really appreciated their effort! Great service! Thank you!

Julian Holt

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Reviewed: Sun, Dec 15, 2019
About Aucar: 2.0 /10

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Medium SUV | Mitsubishi Outlander or similar
Reviewed: Fri, Apr 19, 2019
“Value for money”
About Aucar: 9.3 /10
Great price. Good car. Very happy
About QEEQ: 10.0 /10
Easy

G.Mold

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Standard SUV | Ford Territory or similar
Reviewed: Mon, Jan 28, 2019
“Happy”
About Aucar: 9.0 /10
Maybe for AUCars to have a fixed meeting spot for the shuttle. The text just had a number to call. The problem was the heavy accent of the person I called and I called them in the noisey environment of the airport. Maybe in the text nominate the meet spot. The shuttle also needed to be identified maybe two magnetic signs in door of shuttle. Other than that rental was great and staff at AU cars were courteous.
About QEEQ: 8.0 /10

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