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Live chat Email us Service Code: 9021007314
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Worst experience of life

Reviewed: Sat, May 4, 2019
About Thrifty: 9.7 /10
I wish you call me 1 813 327 2211. My booking was done from India, somehow Alamo refused to give me car on BWI airport on 16 April, later your customer service manager agreed that I rent car from BUDGET company and agree to reimbursement the cost I wrote 10 email but no one care to send money or even a phone call Do you know how difficult to call u On your customer service number no forwarding number 1,2 ,3,4 works This is very disappointing wish management call me
Economy | Ford Fiesta or similar

Relevant Reviews on Thrifty Los Angeles Airport

Richard Elliott

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Medium SUV | Nissan Pathfinder 7 Seats or similar
Reviewed: Thu, Sep 15, 2022
“Just a fantastic car!”
About Thrifty: 9.0 /10
Trying to change the booking time took some resolving but we got there. The car had lots of scratches all around, which is fine but please indicate them rather than asking me to do it! The car was fantastic highly recommended exceeded my expectations
About QEEQ: 9.0 /10
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Commercial Van | Dodge Ram Promaster 1500 or similar
Reviewed: Mon, Mar 23, 2020
About Thrifty: 6.3 /10
Didn’t have a van so gave me a pickup or told me to drive to another location that might have a van at 11pm after a 12hr flight. Made our house move very difficult.
About QEEQ: 10.0 /10

Tim

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Standard | Ford Fusion Saloon 2 Doors or similar
Reviewed: Sun, Oct 20, 2019
“Good overall”
About Thrifty: 8.0 /10
Up sell of prepaid fuel on drop off was way more expensive than doing it myself. They told it its at a cheaper price per gallon when i got the car to do that.
About QEEQ: 7.0 /10

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Oct 9, 2019
“Happy Customer”
About Thrifty: 9.3 /10
Car was great and what we needed. Happy with the service. Shuttle bus to LAX was regular and prompt.
About QEEQ: 10.0 /10
Booking platform was easy to navigate. Will use again.

Kat

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Standard | Volkswagen Jetta or similar
Reviewed: Mon, Apr 29, 2019
“I really want to have that specific model, if they have that it should be more better.”
About Thrifty: 10.0 /10
They don’t have the specific car there, but fortunately they have other type of extra cars can provide to us
About QEEQ: 9.0 /10
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