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Live chat Email us Service Code: 4742335268
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Worst experience of life

Reviewed: Sat, May 4, 2019
About Thrifty: 9.7 /10
I wish you call me 1 813 327 2211. My booking was done from India, somehow Alamo refused to give me car on BWI airport on 16 April, later your customer service manager agreed that I rent car from BUDGET company and agree to reimbursement the cost I wrote 10 email but no one care to send money or even a phone call Do you know how difficult to call u On your customer service number no forwarding number 1,2 ,3,4 works This is very disappointing wish management call me
Economy | Ford Fiesta or similar

Relevant Reviews on Thrifty Los Angeles Airport

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Compact | Volkswagen Jetta or similar
Reviewed: Thu, Oct 10, 2024
“Won’t book again with this rental company at the LAX location”
About Thrifty: 7.0 /10
Pick up was horrible with a 1.5 hour wait. Drop off was just the opposite with nearly no wait, including the convenient shuttle bus.
About QEEQ: 10.0 /10

Tim

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Standard | Ford Fusion Saloon 2 Doors or similar
Reviewed: Sun, Oct 20, 2019
“Good overall”
About Thrifty: 8.0 /10
Up sell of prepaid fuel on drop off was way more expensive than doing it myself. They told it its at a cheaper price per gallon when i got the car to do that.
About QEEQ: 7.0 /10

View more >
Intermediate | Toyota Corolla or similar
Reviewed: Wed, Oct 9, 2019
“Happy Customer”
About Thrifty: 9.3 /10
Car was great and what we needed. Happy with the service. Shuttle bus to LAX was regular and prompt.
About QEEQ: 10.0 /10
Booking platform was easy to navigate. Will use again.

L.Hodgkiss

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Convertible | Chevrolet Camaro Cabrio or similar
Reviewed: Tue, Jun 18, 2019
About Thrifty: 6.7 /10
Terrible service, car hadmt been cleaned. When we returned it I left my tablet in there with valuable photos. I called an hour later and they said they couldn’t find it so one of their employees checking the car will have taken it for themselves I would never use thrifty again.
About QEEQ: 10.0 /10

B.Sarich

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Mini Van | Chrysler Pacifica or similar
Reviewed: Thu, May 30, 2019
“Not impressed.”
About Thrifty: 7.7 /10
We waited for a long time to get the car, which was not the car we reserved. We reserved a mini van and ended up with a SUV with 3rd row seating after waiting for a very long time for a van. There were many other families waiting for a mini van as well but there were none available. We got tired of waiting as our visit was short in LA and we had much to do. We finally agreed to take a SUV just to get out of the Thrifty lot.
About QEEQ: 10.0 /10
Booking was easy!

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