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Live chat Email us Service Code: 6384420314
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Ripped Off and Never Again

Reviewed: Sat, May 4, 2019
About Rhodium: 5.7 /10
When I arrived to collect the car there were no signs for Rhodium Car Hire. Eventually I was told by a stranger that they were actually Goldcar. If I had known I would have to deal with Goldcar I would not have made the booking. They are the worst company in Spain. Because I never took their extortionate insurance they managed to find 2 small scratches on the car when I returned it. They have charged me E500.00 to repair them. The work to fix them would only require 10 minutes of polishing and they were probably there in the first place but because the car was freshly waxed and polished I could not see them. I travel to Spain very regularly and this is the first time I have used the new Murcia airport so my choice of car hire was limited. In future I will use Alicante airport and go back to car hire companies that I know I can trust.
About QEEQ: 8.0 /10
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Compact | Citroen Berlingo or similar

Relevant Reviews on Rhodium in Spain

J.SALLAWAY

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Economy | Ford Fiesta or similar
Reviewed: Fri, Oct 11, 2019
“The car resembled a banger and was unfit for hire!”
About Rhodium: 4.3 /10
The car was a disgrace. Dented both front and back and all down one side. Large paint scrapes front and rear wings. Parked in a corner which made it very difficult to leave car park. Gold car rep totally unhelpful just kept saying it's all on record sheet, so took a number of photos for my records when i returned the car.

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Economy | Volkswagen Polo or similar
Reviewed: Wed, Sep 25, 2019
About Rhodium: 8.3 /10
Long waiting line, assistant at the counter attempted to sell additional services by simply not telling the truth about contract terms (she called one of the additional services a "local tax").
About QEEQ: 10.0 /10
Perfect customer service, eager to help at any given moment.

m.coyle

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Full Size Van | Volkswagen Transporter or similar
Reviewed: Sun, Jul 7, 2019
About Rhodium: 8.7 /10
We looked for Rhodium and Easyrentcars but couldn't see them. We had to ask at another desk who pointed us to 'Gold'. Not sure which company we used, or which was responsible for what. The booking form promised a VW Transporter (ie an empty van) but the rental desk said could either have a choice of minibuses. As the seats folded down, this was ok. Because of the size of the vehicle, the man said it would be ok to return to Level 0, so as not to bother driving round the sharp bends to Level -2. However, the lady at the returns office said no, they needed it returned to level -2. Apart from that, all was good.
About QEEQ: 8.0 /10

T.Nguyen

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Economy | Ford Fiesta or similar
Reviewed: Wed, May 15, 2019
“Rhodium aka Goldcar add a lot of extra money upon arrival”
About Rhodium: 2.0 /10
Took a long time to be served, as people were complaining about additional costs they were forced to pay. I paid £16 for the week, but had to pay €255 extra at the desk. Disgusting. €130 insurance and €125 petrol deposit which I still haven’t got back despite returning with a full tank. Worst rip off I’ve ever experienced. Con artist cow boys. Ruined my holiday really. Upon return I was told my petrol deposit will be returned automatically in 2 hours. It’s now 2 days and I don’t think I’ll see that money again!! Just to reiterate, was supposed to be £16.00. Cost me €255!

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Mini | Fiat 500 or similar
Reviewed: Sun, May 12, 2019
“Smooth, stress free..would happily use again!”
About Rhodium: 8.7 /10
The car was as expected. Counter staff polite and helpful.
About QEEQ: 10.0 /10
Booking service was straightforward. Very good value for money.

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