The overall process was very smooth.

The queue was a bit long, and the car had quite a few scratches, but everything else was fine.

Car Price is good BUT they CHARGE your credit card the deposit of 1500 euro and not put a HOLD on the amount. Thus the currency exchange loss in credit card conversion back n forth ends up USD80 extra. Refuse to take Debit card. So unless you hv credit card in EUR currency, not recommanded to rent from them.

Found counter staff not polite very forceful with the sale of extra insurance to the point of bullying which considering we had paid the for the full insurance with Easyrentcars this treatment was not really needed. Booked a Fiesta size car they tried to make us take a fiat 500 (for 4 adults with cases). Not a nice company would not use them again. Hint for anyone else using them take photos of all marks on the car when you pick it up record them telling you that this scratch does not matter its not deep enough etc.

Easyrentcars good company good you can get the insurance policy up front so no extra cost to your holiday.

Had to go for a larger car, which I thought we might, but had HORRENDOUS experience with GOLDCAR!!! My c/card (the same one used to make booking) was rejected at checking, and on checking with my card provider, was told this rejection was instigated by the rental company itself (bizarre!) and at the moment am still trying to have a satisfactory explanation for this from them! Because of this nonsense contrived, it would seem, by GOLDCAR itself, this meant I had to totally rebook with them, costing me a supplementary 300euros almost, ENTIRELY due, it would appear, to GOLDCAR!!!!! Still ongoing, but not expecting too much from them with their attitude at the moment! Disappointed doesn’t seem strong enough!

Would be grateful for any assistance from Easyrentcars on this matter as it was with yourselves the original booking was made.