Will never use again

Gail

United States

Reviewed: Mon, May 6, 2019

About FOX RENT A CAR: 4.7 /10

The person who helped us at the service counter was the rudest person I have ever had help me with any purchase. Because of him I will never use this company again. Also, the vehicle was not the same class as I had booked. I was expecting a Jeep Grand Cherokee or similar, and was given a smaller SUV, Mitsubishi Outlander. Aweful

Medium SUV | Jeep Grand Cherokee or similar

5-day rental

Relevant Reviews on FOX RENT A CAR PHOENIX AIRPORT

Paul Downing

United States

4-day rental

Standard | Dodge Charger or similar

Reviewed: Thu, Dec 7, 2023

“delayed arrival handled professionally and competently.”

About FOX RENT A CAR: 8.0 /10

If it were normal I wouldn't leave a review. I missed my flight b/c traffic and arrived late. I was expedited to the car and barely cleared the gate at 12pm! It would have been another disaster to be punched to the next day and cost men 200.00 plus sorely needed sleep. Thanks to your staff all went well!

About QEEQ: 10.0 /10

I actuall got the charger requested!

J.Scalena

United States

10-day rental

Economy | Toyota Yaris 2 Doors or similar

Reviewed: Thu, Dec 5, 2019

“Less than expected.”

About FOX RENT A CAR: 6.3 /10

Line up took over 1 hour, paperwork was slow, car was very small (Mitsibushi - Mirage).

About QEEQ: 8.0 /10

Simi

United States

4-day rental

Full Size Van | Dodge Grand Caravan or similar

Reviewed: Wed, Jul 10, 2019

“Good website bad service at rental car counter”

About FOX RENT A CAR: 8.3 /10

Was not happy with front counter lady she was rude and did not care how she inconvenienced us and offered no solutions to problem

About QEEQ: 10.0 /10

Great website will definitely use again

United States

9-day rental

Medium SUV | Jeep Grand Cherokee or similar

Reviewed: Thu, Feb 28, 2019

“NEVER AGAIN!”

About FOX RENT A CAR: 6.8 /10

We waited 2 hours to pick up a car.Considering that we had booked online, the process was excessive. When ball that was completed, we waited another 20 minutes to receive the car. WE WOULD NOT RENT WITH THEM EVER AGAIN.

S.Gopu

United States

5-day rental

Standard | Volkswagen Jetta or similar

Reviewed: Sun, Dec 30, 2018

“if the waiting time is less, it would have been a good experience.”

About FOX RENT A CAR: 7.3 /10

waited more an hour to get the car.

About QEEQ: 10.0 /10

Will never use again

Relevant Reviews on FOX RENT A CAR PHOENIX AIRPORT

Pay for Car Rentals with Crypto