Very satisfied. The car rental staff were quite patient, and we communicated using translation software without them showing any impatience. When returning the car, there was a small stone chip on the windshield, but we couldn’t confirm if it was caused by us. After discussing with the rental company, no charges were applied. The whole communication process was pleasant. Kudos to the car rental company!

Satisfied

The service quality was satisfactory. Even though my foreign language skills are not great, I was able to pick up the car without any issues. The vehicle had considerable mileage, but its condition was still good. The car inspection during return was very quick, and I only had to wait a short while to take the shuttle back to the airport.

This rental company truly operates 24/7; even in the middle of the night, several staff members are on duty, and you can pick up or drop off the car as well as arrange airport transfers at any time. Returning the car was handled efficiently—once the vehicle inspection was completed with no issues, the process was wrapped up quickly. The car I picked up was well-maintained, with no mechanical or maintenance problems. However, the vehicle's feature setup was a bit lacking. Our Subaru XV had ACC cruise control, lane departure warning, and automatic wipers and headlights, but no reverse parking sensors, which made reversing somewhat inconvenient. Additionally, adding an extra driver at the rental location required an additional fee of 990 NOK per person per day, which was quite expensive. That said, considering the local cost of living, the service provided was worth the price. The core experience was excellent, and the minor issues were secondary.

Pretty good.