Not the best rental experience

The attitude was quite unfriendly, forcing us to buy additional insurance. They don't rent cars without an international driving permit and didn't even look at the translation. Once the insurance was upgraded, it was fine. Clearly a scam.

This store had no issues with me renting two cars under the same name as long as I provided enough drivers with valid licenses. However, the charges were very confusing. Both bookings were made via the mobile app, with the platform prepaying RMB 427 per car while the order indicated EUR 256.74 per car to be paid at the store. But when we got there, we had to pay EUR 286.5 per car. Additionally, they charged a deposit of EUR 806 per car on my credit card, which wasn't refunded after returning the cars. This maxed out my credit card and I had to change names for car rentals in Crete and Santorini.

It was okay.

Everything else was fine, but there was an extra waiting fee... When we provided the flight number and pickup time earlier, this was not mentioned.

Car condition was very bad. You can't give that car to customer. Very long time to wait for pickup. But other things are very good.