Great experience at an affordable price

Satisfied, refunded money for early return.

The gentleman who attended to us was very courteous and friendly. We made a reservation and got the car on the spot. Very convenient.

Great car, roomy with all our luggage and luxurious. Highlight though staff at Cairns and Proserpine who were superb, helpful, friendly and a credit.

Smooth work!

I booked a medium SUV - Mitsubishi ASX or similar - and received a Holden CHR which is a small SUV. For the price I paid I feel I didn’t get value for money. The CHR didn’t even fit 2 large suitcases in the boot, which was a key consideration of my purchase. The CHR also had dents on the passenger side. Apart from that the car was clean on the inside, fairly new and easy to drive. The customer service was good, even though we noticed an available Mitsubishi ASX sitting in the Budget carpark.

The booking was easy to use. I used the live chat to notify Budget my plane was running half an hour late. At first I didn’t think the customer service staff helped me but in the end she notified the local Budget agent, which was great.