No good! No professional!

All went well but i wasn't aware you'd charge a set fee for gasoline . I thought you'd charge me a couple of gallons to top off tank. I filled it the day before and used a couple of gallons. I noticed a 30 plus fee for gas service. Not happy with that.

Again gas fee wasn't explained.

We reserved a Toyota Rav4 but agent at the desk said "I have your Mitubishi Outlander ready" I said , uhhmm we really like the Rav4. she called Avis and got 1 from them. Really cool. Never seen that before.

Always the best price. Dont know why? 3rd time now and they have always been the best price. Plus I can pay at the counter! That is sooooo much better, just in case I have to change my plans.

The driver’s side floor carpet was torn, my shoe heel kept getting stuck in the fragment of the tattered carpet... could’ve been contributed to accident if I weren’t a conscientious driver.

Like: Deanna was really nice and helpful. We didn't have any problems. Good price for a mid-size SUV for 2 weeks. Car was spacious and in good condition. Airport shuttle was convenient and efficient.
Dislike: We were hoping for a Toyota Rav-4 like in the rental description, but there weren't any.

Like: Enjoyable vehicle (2019 Kia Sorento)
Dislike: I was quoted $5.99 for roadside assistance. I thought that was the total cost, but actually that was the per day cost x 7 = $42. I would not have added it if I had known it was that much.