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Ok but not again

Reviewed: Sat, Feb 1, 2020
About Apex: 7.0 /10
Car was not ready when we arrived which was really annoying as we had spent hours travelling and just wanted to get on the road. The car was only cleaned on the outside not the inside. The gentleman that served us was dripping with sweat which was a little disgusting as he was dripping all in the car and all over car seat when he installed it. We won’t be using again simply because we found the whole pick up process so disorganised
About QEEQ: 8.0 /10
Compact | Kia Cerato or similar

Relevant Reviews on Apex BRISBANE AIRPORT

Will Harper

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Reviewed: Thu, Jan 30, 2025
About Apex: 10.0 /10
Very satisfied, highly recommended.
About QEEQ: 10.0 /10

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Small SUV | Mitsubishi Outlander or similar
Reviewed: Wed, Nov 13, 2024
“Good experience.”
About Apex: 7.0 /10
The car itself was great. Drop-off was very quick and professional. We were early for the pick-up and we had to wait for 1,5 hours, because there was no flexibility on the booked time. The mail I sent a week before to announce the earlier arrival was ignored.
About QEEQ: 10.0 /10

E.Thauvette

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Small SUV | Hyundai Kona or similar
Reviewed: Tue, Feb 27, 2024
“Annoying.”
About Apex: 8.0 /10
Car was smaller than expected.

M.Smith

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Intermediate | Hyundai Elantra or similar
Reviewed: Sat, Jan 18, 2020
“All good from start to finish.”
About Apex: 9.0 /10
Staff were really good and fun to talk to. Vehicle was similar to the one rented, Toyota Corolla saloon instead of Hyundai Elantra but took all our luggage no problem. Whilst in Australia we had an issue with the fuel gauge not working properly (did it's own thing basically) but Apex records it when I contacted them so there were no issues upon return. Overall I will definitely rent from them again.
About QEEQ: 8.0 /10
All good. I will probably use them again based on price.

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Economy | Hyundai Accent 2 Doors or similar
Reviewed: Mon, Oct 28, 2019
About Apex: 9.3 /10
Apex was reluctant to deal direct with me since I had booked through a 3rd party. Several phone calls were made to adjust my pick-up time. The woman at the pick-up counter suggested that it's not convenient to book through a 3rd party and we should have booked direct.
About QEEQ: 10.0 /10
Phone call made to adjust the pick up time to Easyrentcars was pleasant and the agent went above and beyond with a phone call back so I didn't wait on hold for a long time waiting for a result from Apex.

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