良かった

Overall, it was good. They delivered the car to our hotel when we called. However, during our trip, the tire pressure dropped, and the car became unusable. We called them, and they sent another car over. When returning the car, they tried to charge us a rescue fee, which we firmly refused. The staff member handling it was an Indian gentleman, and his English was not very fluent.

It's acceptable.

ナビの説明を日本語にて説明書が欲しい

Our flight arrived very late, but there was staff at the store to quickly handle the paperwork. Not bad.

Like: The car was in great condition. Service was good.
Dislike: I could see CDWinsurance was included in my rsv on voucher but I went to office for picking up the car, the staff said it's not included. I showed her my voucher and she said it's Easyrentcars' side and I should pay for ir if I want.Anyway I didn't take it but It made me confused and the staff was so impolite.