もうAVISは使いません

Satisfactory

We chose AVIS because the rental point is right inside the airport, and it is not a big company. Big companies often tend to neglect customer service. A friend arrived a day earlier, so we added one more day to our rental. The whole process was very quick without any aggressive insurance sales. We were given a NISSAN, which was in the same category we booked but had more space and better fuel efficiency. The car had quite a few old scratches, and my friend, who didn't have car rental experience, didn't take photos or videos when picking up the car, which made me quite worried. But it turned out I was overthinking. When returning the car, the staff only checked the fuel level and didn't try to blame us for the old scratches. Another strong recommendation is that the price we got from QEEQ was cheaper than other English rental websites or the company’s own site!

Staff attitude was awful

Waited two and a half hours to get the car.

Although I rented from AVIS, AVIS and BUDGET at the airport are the same company, and the contract was eventually with BUDGET. We took flight CA837 and it wasn't crowded upon arrival, so the process was quick. Rented a Ford Escape, the vehicle was very new with only 5000 miles and was a high-end model with a rearview camera, which was very helpful. Service attitude was average, there were some sales pitches but no pressure. Communication went smoothly.