great rental

It was my first time renting a car, and it was even abroad. I thought it would be complicated, but everything went smoothly from pickup to return, without any extra fees. Amazing!

Booking a car online is convenient.

Easy to find, fast service, but they do push for insurance

It's actually an Alamo car, and the condition is quite good. The lady at the counter kept recommending things, first insurance, then refueling at the rental location and returning the car with an empty tank, saying it's cheaper. Later on, while driving around the island, I found that the rental fuel was indeed $0.4 cheaper per gallon compared to Waikoloa, $0.1 cheaper than Kailua, and about the same as Hilo's prices. You can take this into consideration.

I had to wait for a long time since they didn't have a car available at the site, but the personnel was very nice and professional.

Worked good for me. Perhaps it would have been better had I had the chance to apply for a military discount on the platform (if there is a way, I didn't see it).