Voiture livrée avec une très forte odeur de tabac, totalement répugnante

Ils chargent des assurances sans qu’on s’en rendent compte :(

As ever , an excellent standard of service from Hertz. We needed to put a second driver on the car and we're a little surprised that we had to commit to the full term even though the second driver was only there for 9 days , but if that's the rules etc etc

The price drop mechanism didn't seem to trigger but we got a great price and service was perfect

Counter assistance was poor and sold me additional insurance level that I had covered in booking on pre text of tolls Tried to contact to cancel following day but no service at Marriott in International drive and no desk ar 2nd location in International drive. This should be updated not there since covid apparently

Excellent on all levels but Hertz let it down

I ordered the large SUV and was charged an additional $753 for what they termed "extra large" because I needed the Suburban model which I always thought is same size and class as the Yukon model Not happy at all to be honest as all the years I have been going to florida there has never been this additional charge

No Screen wash and had to top up with oil. Otherwise no complaints. Nice comfortable car.