CAR RENTAL REVIEWS ON HERTZ AT ORLANDO INTERNATIONAL AIRPORT, MCO

Satisfying!

The overall service level is good, but there is still some upselling of services.

There are counters inside the airport. When there is a line, more counters will be opened.

Satisfied

I rented from Hertz in two locations, and the experience was quite good.

Very good. The only issue was the long queue when picking up the car. I returned the car at 3 AM and surprisingly, there were two staff members available to collect the vehicle. Very nice. I returned the car two days earlier, and the charges were fair. I liked it. It was a super small car, but it accommodated three of us comfortably. The trunk fit two 28-inch suitcases.

Pretty good, the staff is very friendly.

There were cockroaches in the car, and the car condition was average.

Hertz is quite reliable in the US. The default comprehensive insurance saves a lot of time when picking up and dropping off the car.

Drop off location was not easy to find as it was not well sign posted from the main road.

Very good

Pretty good.

Satisfied

Easy process.

Very good and convenient.

Big companies are generally reliable and don't push additional sales, but the waiting time was too long—had to wait an hour to pick up the car.

There were ants in the car, which was quite unpleasant.