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+1-8007618913
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+1-2897685366
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+44-2035140670
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+81 3-4578-4029
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+56-226665927
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2319921312
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Great cost effective and safe rental experience!

Reviewed: Wed, May 15, 2019
About Routes: 10.0 /10
The car exceeded my expectations because the nice lady at the desk gave me their newest and best car so I got a Kia Forte which was a lot better than what I had expected. The shuttle to the airport on return could have been better because I think there was some miscommunication and they ended up leaving without seeing us waiting. Luckily I did not miss my flight.
About QEEQ: 8.0 /10
It’s great. Such good value and decent customer service.
Economy | Toyota Yaris or similar

Relevant Reviews on Routes Vancouver Airport

Ruby Ulysses

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Reviewed: Tue, Dec 31, 2019
About Routes: 6.0 /10

E.Nantais

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Intermediate | Toyota Corolla or similar
Reviewed: Tue, Oct 15, 2019
“Flawless”
About Routes: 8.3 /10
Although very busy the staff was excellent in maintaining a constant flow.
About QEEQ: 8.0 /10
Better info on pick up location at the airport

D.Sampson

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Mon, Jul 29, 2019
“This rental experience was a calamity of disorganized staff and unprofessional efforts by Routes !”
About Routes: 3.3 /10
The shuttle from the airport was a horrendous THREE HOUR experience due to mainly traffic. Once at the Routes office yet another agonizing 50 minute wait due to inconsiderate and inexperienced staff. After 35 minutes to get through the sign-in, the pre-inspection found the vehicle was NOT clean and ready, the lot jockey collided with another vehicle in their lot rushing it over to the cleaning bay. Another vehicle was brought in, NOT clean, so we had another 15 minute wait to finally get our “not to clean” vehicle ! This four hour + fiasco set us nicely into Vancouver rush hour traffic which was not in my plans considering we landed at YVR at at 12:45pm

K.Kowsari

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Economy | Kia Rio or similar
Reviewed: Fri, Feb 22, 2019
“Second day I could not start the car. I called them back and they said sorry we are under staffed.”
About Routes: 5.3 /10
0 customer service. I needed help to start the car at remote area they did not help me. I’m very disappointed with the service.

R.Lee

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Standard | Nissan Altima or similar
Reviewed: Sat, Jul 21, 2018
“Renting from Routes”
About Routes: 10.0 /10
Like: staff friendly, efficient and car was very clean. Will use them again.
Dislike: nothing I did not like.

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