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Live chat Email us Service Code: 3884249086
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Great cost effective and safe rental experience!

Reviewed: Wed, May 15, 2019
About Routes: 10.0 /10
The car exceeded my expectations because the nice lady at the desk gave me their newest and best car so I got a Kia Forte which was a lot better than what I had expected. The shuttle to the airport on return could have been better because I think there was some miscommunication and they ended up leaving without seeing us waiting. Luckily I did not miss my flight.
About QEEQ: 8.0 /10
It’s great. Such good value and decent customer service.
Economy | Toyota Yaris or similar

Relevant Reviews on Routes Vancouver Airport

Sebastian Acheson

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Reviewed: Sun, Oct 7, 2018
About Routes: 6.0 /10

S.Robertson

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Oct 9, 2019
“I would never rent with them again.”
About Routes: 5.0 /10
Horrible wait for shuttle at airport (40 min) Over 1 hr to get the vehicle. Vehicle wasn’t cleaned because it would have been another 30-60 to wait for the car to be cleaned. Staff were not friendly and not enough of them clearly.

W.Chung

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Medium SUV | Nissan Rogue or similar
Reviewed: Mon, Aug 19, 2019
About Routes: 9.3 /10
Got an upgrade on vehicle size at no extra charge. First ever experience to require proof of car insurance since I did not want to buy their coverage!
About QEEQ: 10.0 /10
All was good

J.Galvez Lopez

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Intermediate | Toyota Corolla or similar
Reviewed: Mon, Jul 29, 2019
“Bad experience with Routes.”
About Routes: 5.3 /10
Customer service was terrible. The shuttles to get from the airport to the rental place were very full, so we had to wait a lot to just get to the rental location. Then, we had to wait even more there to get out our car. In addition, they made a mistake when preparing our car, so we were charged twice, although the fixed it in the end, it was an inconvenience.
About QEEQ: 10.0 /10
The process to rent a car was seamless, however since Routes was not that good, I wish there was a better way to see what people have to say about rental companies before renting a car.

E.Sycamore

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Sat, Jul 20, 2019
“Easy as the title says.”
About Routes: 8.7 /10
Routes were experiencing some difficulties with their wifi system when I was scheduled to pick up. They were still friendly and professional. I needed to extend my rental by an extra day...it would have been nice to maybe have had a discount for the inconvenience at the pick up (1 hour wait to get the system sorted).
About QEEQ: 8.0 /10
No problems. Everything was easy..just like the name says.

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