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Live chat Email us Service Code: 3407456131
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Great cost effective and safe rental experience!

Reviewed: Wed, May 15, 2019
About Routes: 10.0 /10
The car exceeded my expectations because the nice lady at the desk gave me their newest and best car so I got a Kia Forte which was a lot better than what I had expected. The shuttle to the airport on return could have been better because I think there was some miscommunication and they ended up leaving without seeing us waiting. Luckily I did not miss my flight.
About QEEQ: 8.0 /10
It’s great. Such good value and decent customer service.
Economy | Toyota Yaris or similar

Relevant Reviews on Routes Vancouver Airport

D.Pilkington

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, Feb 27, 2020
“Very good”
About Routes: 9.3 /10
First time used, excellent service, excellent value for money.
About QEEQ: 10.0 /10

Waiting

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Economy | Kia Rio or similar
Reviewed: Thu, Sep 26, 2019
“The car was ok but the service was terrible.”
About Routes: 7.0 /10
The wartime to get the car, and especially to drop off the car and have the shuttle take me to the airport was very long. Almost missed my flight. There was a huge lineup of people waiting to get cars.
About QEEQ: 8.0 /10
Seems fine.

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Medium SUV | Nissan Rogue or similar
Reviewed: Mon, Jul 29, 2019
About Routes: 8.3 /10
Waited 80 minutes to pick up car. They could prepare the daily pickups scheduled so they don't have to start contracts from scratch to speed things up. Will likely not use Routes Vancouver Airport again due to the long wait.
About QEEQ: 10.0 /10

J.Galvez Lopez

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Intermediate | Toyota Corolla or similar
Reviewed: Mon, Jul 29, 2019
“Bad experience with Routes.”
About Routes: 5.3 /10
Customer service was terrible. The shuttles to get from the airport to the rental place were very full, so we had to wait a lot to just get to the rental location. Then, we had to wait even more there to get out our car. In addition, they made a mistake when preparing our car, so we were charged twice, although the fixed it in the end, it was an inconvenience.
About QEEQ: 10.0 /10
The process to rent a car was seamless, however since Routes was not that good, I wish there was a better way to see what people have to say about rental companies before renting a car.

R.Davey

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Large SUV | Dodge Durango or similar
Reviewed: Wed, Apr 3, 2019
“Excellent value and professional service.”
About Routes: 10.0 /10
Excellent service thank you
About QEEQ: 9.0 /10

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