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Search for Dollar Car Rentals in Christchurch

Wrong fuel charge

Reviewed: Mon, Mar 4, 2024
About Dollar: 8.0 /10
I have an issue. When I returned the car the tank is full and I received the confirmation with the on site employee and email. But after three days, we received bill for fuel charge! How to escalate this issue?
About QEEQ: 10.0 /10
it is great experience with QEEQ. I will use it more
Mitsubishi Asx image
Dollar
Christchurch Airport(CHC)
Christchurch
New Zealand
Small SUV | Mitsubishi Asx or similar

Relevant Reviews on Dollar CHRISTCHURCH APT

Don Emmie

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Dollar
Christchurch Airport(CHC)
Christchurch
New Zealand
Reviewed: Tue, Aug 19, 2025
About Dollar: 10.0 /10
The staff were very friendly and even gave the kids a set of coloring crayons and paper to keep them focused on drawing during the trip. Very thoughtful!
About QEEQ: 10.0 /10

Armand Church

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Dollar
Christchurch Airport(CHC)
Christchurch
New Zealand
Reviewed: Mon, Mar 17, 2025
About Dollar: 10.0 /10
The service was excellent, and the explanation was very thorough.
About QEEQ: 10.0 /10

Joan Hardy

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Dollar
Christchurch Airport(CHC)
Christchurch
New Zealand
Reviewed: Wed, Oct 9, 2024
About Dollar: 10.0 /10
Good
About QEEQ: 10.0 /10

Frederic Gregory

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Dollar
Christchurch Airport(CHC)
Christchurch
New Zealand
Reviewed: Sat, Jan 27, 2024
About Dollar: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

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Small SUV | Kia Niro or similar
Dollar
Christchurch Airport(CHC)
Christchurch
New Zealand
Reviewed: Mon, Dec 11, 2023
“Watch out for hidden fuel charges”
About Dollar: 8.0 /10
Car was fine, no issues. Was a bit confused about drop off (picked up in Hertz spot but was a Dollar rental, not sure where to drop off but figured it out) However when we arrived home found I was charged and extra $25 for fuel. We filled it to full 1km from the airport and have photo proof that the gauge was full. Took about 40 minutes of calling and emailing to try to get this sorted. This was already charged to my credit card without any consultation with me. Still waiting for resolution.
About QEEQ: 8.0 /10

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