Will come back again! The drop off is easy!

Car and customer service was very good. Overall I felt the entire experience was seamless. Would have preferred easier means to contact them prior to pickup but that’s ok.

No issues. Seamless experience.

Took a while to process the rental

Shuttle pickup location a long distance from airport with bags. Outdoor walk subject to weather.

Rental with Apex through QEEQ while in Hamilton was a good price. But in Wellington I rented with yesaway through Momondo as their prices were better. Now feeling my QEEQ membership may not be cost effective

The pick up area was not located directly at the airport. We had to walk for a good 5-10 minutes with my dad (who is an elderly person), then wait more than 15mins for a shuttle to drop us at the APEX site where we had to queue for 20mins before talking to a very slow and not competent person (for another 20mins before we could get the vehicle)

It was very good, thanks

Like: Good location.
Dislike: Difficult to add a second driver after rental had started. We would have had to go back to the location to show the licence in person. Would be much easier to send in a photo or scan.