AUCKLAND AIRPORT CAR RENTAL REVIEWS

Very satisfied

The staff are quite nice.

Excellent, the car drives very smoothly.

I purchased full insurance with zero excess. At a scenic spot parking lot, the car window was smashed. I couldn't reach the police or the car rental company by phone. Since it was winter in the southern hemisphere, the temperature dropped sharply after sunset, but the rental company kept suggesting I wait where I was. Afraid the children would get cold, I took photos and drove the damaged car back to the rental office. The staff replaced the car but said the new vehicle would not have any insurance coverage, and additional insurance couldn't be purchased, which is extremely unreasonable. The rental platform's customer service responded quickly, but they couldn't provide effective assistance.

No issues.

Very satisfied.

Excellent.

Excellent

Very satisfied.

Very satisfied!

The procedures were relatively simple, and the staff didn't ask too many questions. They just briefly checked the insurance document before handing over the car. However, the car model was different from what was reserved. Auckland Avis seems to have quite a few Hyundai vehicles.

The service is quite good.

Satisfied

Overall very convenient.

Very satisfied.

Very satisfied; the vehicle was in excellent condition and fully equipped.

Great provider

Excellent process

The attendant was very friendly.

It's okay.

Very satisfied

Very efficient, no upselling.