AUCKLAND AIRPORT CAR RENTAL REVIEWS

The communication was very smooth.

Great cars at very good prices. Shuttle transport arrives at the airport pick-up area within minutes once Top Rental has been contacted to notify arrival. Staff are the best!

Always an easy booking process with clear display of all options available. Price protector can be very helpful, though it wasn't activated on this occasion (prices did not drop).

Honest and reliable, affordable prices, excellent vehicle condition, and fast pick-up and drop-off procedures. The staff are young and efficient, no unnecessary chatter, very straightforward!

Satisfied

They upgraded to a brand-new model for free.

Picking up the car just required filling out a form, and dropping it off was super quick—they just took a quick look and said everything was fine. Very efficient! The only downside was that the shuttle was a bit hard to find, but other than that, no complaints. The car was really fuel-efficient.

The service was quite good.

Both pickup and drop-off were very convenient. You can rent with confidence without worrying about issues.

Very affordable.

Overall good, but an additional tax was charged for returning a diesel car.

The staff was very enthusiastic, explaining all the details and precautions on the way to pick up the car, just like introducing their own child. The service was excellent!

The vehicle was in good condition, clean, and the exterior was almost flawless.

If there are multiple drivers, an extra $8 per person per day is required. Also, parking needs to be prepaid; otherwise, fines can be significant. The vehicle was spacious and relatively new. We traveled from the North Island to the South Island for 11 days and used just over two tanks of fuel. CarPlay was very convenient, and there was no need for an additional phone holder. QEEQ and Europcar coordinated seamlessly, and pickup was quick. The only downside is that claims require upfront payment and reimbursement later, though luckily, there were no costs incurred this time.

Very satisfied, quick and hassle-free.

Overall good, very convenient for pick-up and drop-off at the airport.

The lady at the reception was kind and professional, but the car was indeed a bit old.

The car was very new, and both pickup and drop-off were very convenient! Extremely satisfied!

The company is quite professional. Picking up and returning the car didn’t take too long, and they provided the specified car model without any upselling.

Very satisfied, fast pickup and return process.

Full insurance is a must for renting a car on New Zealand's North Island. For the South Island, make sure to add gravel insurance.