Seamless Experience!

Convenient and efficient, the car is reliable.

Excellent service. The attitude was much better compared to when we called. Purchased full insurance. The pick-up and drop-off process was smooth and hassle-free.

I understand if they don't have the required model, but their attitude was really poor. There wasn't any reverse parking assistance either, making it very stressful to drive through small towns with narrow streets. They seemed particularly impatient as well.

The record go staff at the car collection we’re so helpful and kind when I had a really difficult time managing to understand my booking from qeeq, went above and beyond to get me sorted.

The mention of “record go” on my qeeq booking email was SO SMALL and hard to find I spent the better part of an hour at the Avis desk trying to get them to help as I didn’t know where I was meant to get my car at all….I was looking for a QEEQ desk…finally googled and saw Avis mentioned and went there…they explained after digging through my email that it looked like my booking was with record go. Anyway. It all worked out in the end but it was NOT User friendly car collection process as the email was so convoluted.

The Record Go staff at Palma need a course in Customer Service. Rude, obnoxious and couldn't care less.