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Live chat Email us Service Code: 7066959171
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It was a good experience..

Reviewed: Sun, Apr 28, 2024
About Europcar: 8.0 /10
Europecar offered me a SERES3 EV. I asked them for another car such as Peugeot, Renault, Citroën, etc, but they said they have only Chinese EV cars or Tesla for extra 100 €. I didn't accept Tesla, and take Seres3. During my drive on the first day, the car had problem with electric system. I went to the Europcar Agency in Montpelier Airport. At the beginning they refused to change the car. I called Europcar Help Center and QEEQ help center but didn't contact to anybody. I resist to change the car and they accept to change the car with MG4. This EV car was OK and I completed my travel without another problems.
About QEEQ: 7.0 /10
Booking platform is working very well but help center is not.
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Economy | Peugeot 208 or similar

Relevant Reviews on Europcar in France

Xavier Wright

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Reviewed: Wed, Sep 4, 2024
About Europcar: 10.0 /10
Satisfied
About QEEQ: 10.0 /10

Frances Browning

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Reviewed: Sat, May 12, 2018
About Europcar: 10.0 /10
Very satisfied with the staff
About QEEQ: 10.0 /10

Verna Howard

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Reviewed: Sun, Sep 6, 2015
About Europcar: 4.0 /10
Our English is not good, and the lady was impatient in explaining.

H.Chevalier

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Mini | Renault Twingo 2 Doors or similar
Reviewed: Sun, Dec 1, 2019
“Mieux que notre propre voiture”
About Europcar: 10.0 /10
Rien à dire. Le personnel agréable, la voiture top
About QEEQ: 10.0 /10
Parfait

N.ITTHIPANYAWARAKUL

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Economy | Toyota Yaris Hybrid or similar
Reviewed: Wed, Jul 24, 2019
“Upgrade Car/Hard to find Drop off location/the straff try to selll the insurance”
About Europcar: 8.0 /10
the straff try to selll the insurance eventhough i already bought AXE insurance on Easyrentcars.com She said AXE insurance on Easyrentcars.com that i bought not cover the car. I so confused but luckily i notice the messege "You've purchased insurances insured by AXA as noted above. We kindly remind you to avoid buying duplicated insurances at the counter" So i did not buy. The problem about Europcar at Marseiille Station is the straff forgot to give me the parking ticket code. So i can not exit the car park. my friend need to run to the counter to ask about the parking code. And the problem about drop off Nimes Station is the Location is not clear. It's only show "Nimes downtown 1 RUE SAINT FELICITE" So i think it's outside the station but actually it's inside Nimes Station -2 Level. Hard to find. But i got Upgrade Car. Big Space. I'm happy
About QEEQ: 10.0 /10
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