It was terrible to find where to pick the car at 6 am in morning the address was not correct and har

The service was excellent.

You need to take a shuttle to get the car, but it's quite convenient. Also, full insurance is available to reduce travel stress.

The car was generally ok, but cleanliness need to be improve, the seats are dirty (esp at corner/edge of seats) and inside the car with many ants running around

It’s good, esp with insurance coverage, peace of mind, recommended to many friends who are traveling, but apps can be improved, need few attempts to successfully login through gmail (which a bit frustrated), and speed searching can be even better, overall is good

Had rented twice in Jeju and only language was an issue, during taking over of the car, staff could not understand some of our questions in English. Nonetheless, staff service is still efficient and also helped us with the language of the in-built GPS. Hertz (or Lotte rent-a-car) has also made it very convenient for car tenants to move from airport to their rental place with high frequency shuttle bus. Will definitely recommend to rent from for people going to Jeju! Thank you!

Sweet and simple, made renting cars an ease, thank you Easyrentcars! And keep it up!

Like: There are professional guy who can speak english and guide us. Well done!
Dislike: Nothing much, just we cant get the car we reserve for but they do provide other similar car for us