Unbelievable

The shuttle pick-up location is slightly different from what is stated in the print out. They print out says 'Door 3' when it should be 'Station/Pillar 3'. Otherwise everything was awesome!

Three people including myself were all told the car they rented wasn't available and were given larger gas guzzlers or told after waiting an hour that they could return to the airport and find another service. It is not a shuttle away from the airport, but multiple shuttles away which is deceiving and complete BS.

all went well & car was fab

Ended up with a Jeep Wrangler Sahara. Only other choice was a Dodge Durango. We preferred to have a smaller vehicle for better gas mileage. The Jeep was “cool”, but buffeted a lot in the wind on the freeway. And it only got 19 mpg. Routes did compensate us with a half tank of free gas, as we complained and requested such upon accepting the car.

The process to pick it up was terrible nobody new anything I had to call several times, then coming back they told me 15 minutes for a shuttle I way 45 minutes plus.