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Search for Routes Car Rentals in Chicago

Miserable agents and faulty car.

Reviewed: Tue, Mar 12, 2019
About Routes: 7.3 /10
I would have to begin EVERY day with stopping for air for one tire. By the end of each day the same tire was flat again. I called to extend my rental, yhr first lady was busy and said she would call me back but she didnt. I called again an hour later anf the second make promises that the price was the same and everything was set. The next day a man calls me and said the car was due nack yesterday and now I have to pay $3 a day extra for thr extension fee.
About QEEQ: 10.0 /10
Toyota Yaris image
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Economy | Toyota Yaris or similar

Relevant Reviews on Routes Chicago Airport

D.Misch

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Intermediate | Toyota Corolla or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Sat, Nov 9, 2019
“Unpleasant pickup process.”
About Routes: 8.7 /10
Did not realize car pickup occurred at site remote from main rental car pickup site. Too much additional time involved! Also, long wait once arrived at Routes rental pickup site. Also, learned at pickup site that insurance card had to be provided. Not made clear enough at time of booking, and did not print out with pickup instruction sheet.
About QEEQ: 8.0 /10

R.Powell Moon

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Economy | Kia Rio or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Tue, Oct 29, 2019
“See you in April 2020!”
About Routes: 10.0 /10
The booking was very easy, the location is a bus ride from the airport, the staff was excellent, and the experience was awesome! Thank You!
About QEEQ: 10.0 /10
The price drop platform worked well. Great car for a great price!

M. Rahman

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Economy | Kia Rio or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Tue, Aug 13, 2019
About Routes: 8.3 /10
Difficulty in finding the location. Had to change 2 shuttles.
About QEEQ: 10.0 /10
Ms. Vicky at the counter was courteous, professional and friendly. Kudos to her.

S.Webb

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Medium SUV | Nissan Rogue or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Sun, Aug 4, 2019
“Great”
About Routes: 9.7 /10
More counter staff at pick up and more regular airport shuttle at airport
About QEEQ: 10.0 /10

S.Kobrosly

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Economy | Kia Rio or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Sat, May 18, 2019
“Never using you again Back to Turo”
About Routes: 2.0 /10
Three people including myself were all told the car they rented wasn't available and were given larger gas guzzlers or told after waiting an hour that they could return to the airport and find another service. It is not a shuttle away from the airport, but multiple shuttles away which is deceiving and complete BS.

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