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Search for Routes Car Rentals in Chicago

Miserable agents and faulty car.

Reviewed: Tue, Mar 12, 2019
About Routes: 7.3 /10
I would have to begin EVERY day with stopping for air for one tire. By the end of each day the same tire was flat again. I called to extend my rental, yhr first lady was busy and said she would call me back but she didnt. I called again an hour later anf the second make promises that the price was the same and everything was set. The next day a man calls me and said the car was due nack yesterday and now I have to pay $3 a day extra for thr extension fee.
About QEEQ: 10.0 /10
Toyota Yaris image
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Economy | Toyota Yaris or similar

Relevant Reviews on Routes Chicago Airport

s.Cirillo

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Medium SUV | Nissan Rogue or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Fri, Dec 6, 2019
“Basically okay”
About Routes: 6.7 /10
My husband has leg problems. Routes uses a small van and is quite high. He had difficulty getting on and off vehicle. I waited in line nearly 45 minutes to get the rental
About QEEQ: 8.0 /10

D.White

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Medium SUV | Nissan Rogue or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Tue, Jul 9, 2019
“The staff was amazing and I would by all means recommend them to others.”
About Routes: 8.7 /10
I accepted the offer of a jeep and didn't realize how rough the suspension was. No fault of the staff, maybe a friendly warning would have been helpful.
About QEEQ: 9.0 /10

v.rodriguez

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Medium SUV | Nissan Rogue or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Tue, Jun 18, 2019
“Great car at a great price. Customer service can improve with certain workers.”
About Routes: 8.0 /10
Car was great, shuttle driver to routes was pleasant. Getting the car was busy but guy helping us was great. Returning the car was busy, and lady at the counter was very rude to everyone. Lacked customer service skills.
About QEEQ: 10.0 /10

M.Bingham

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Economy | Kia Rio or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Tue, Jun 4, 2019
“Good”
About Routes: 9.7 /10
Car was great
About QEEQ: 10.0 /10

W.Knerr

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Economy | Toyota Yaris or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Fri, Apr 12, 2019
“Just needs to be organized more.”
About Routes: 6.0 /10
The process to pick it up was terrible nobody new anything I had to call several times, then coming back they told me 15 minutes for a shuttle I way 45 minutes plus.

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