Satisfied.

Very satisfied with the car rental experience! The rental company is located at Perth Airport, making both pickup and drop-off very convenient and efficient. The car we rented exceeded our expectations—it was brand new, in excellent condition, and very comfortable to drive. The entire process was transparent with no hidden fees. Although there was a slight misunderstanding during the car return due to a language barrier, the rental company responded quickly and resolved the issue perfectly. QEEQ customer service also actively assisted, which was very thoughtful. I will definitely choose this company again for my next trip. Highly recommended!

Just like last time in Tasmania, the actual car pickup was delayed too much and the front desk's response was simply to wait.

The time spent on picking up the car was longer than expected. We waited for almost an hour to get our car.

Didn't quite understand how the third party insurance from AXA work. Was surprised when I was told that I had to pay the excess of up to $6000 upfront if any accident occurred during my trip. I thought the claim process should be between AXA and Budget and should not involve the user