Excellent

The car I received was just a so-called similar model, definitely not an Infiniti! The waiting time at Thrifty Car Rental in the US for processing the return is counted as delayed return. Their pick-up and drop-off procedures are cumbersome, with long queues. It all seems like a trap! Zuzuche platform, please inform customers who are about to rent from Thrifty in the US that this company has fee traps in their pick-up, drop-off, and toll payment services. They keep pushing insurance and additional products when picking up the car, and the attitude becomes extremely rude if you don't buy. They deliberately delay the return processing time to charge an extra day's late fee!

The staff will try to upsell various things like insurance when you pick up the car. They exaggerate a lot, but you can ignore them all as it's completely unnecessary. If you have a friendly face, you likely won't get the car model you reserved; it will be much smaller, and there's currently no solution for this.

現地の天気が良く、せっかくならばコンパーチブルで走った方が気持ちいいですよ！と進められ、ちょっと高くなりましたが、せっかくなのでとアップグレードをしました。 結果的にめちゃくちゃ快適で、せっかくアメリカ来たのだから、オープンカーでアメリカの太陽と風を感じて走れて楽しかったです。

初めて利用しましたが、非常に使いやすいです。 価格も円表示で、複数のレンタカー会社から希望の条件で検索出来るので良かったです。

I needed to extend the rental by a day and when I called in the first agent told me it would triple my rate. I declined as I still had to confirm I needed it and when I called back in they were able to honor the original promo price. Seems a little scammy to me or uninformed agents. Other than that I got a great deal on the car and it was a nice vehicle.