Reception at the counter was unfriendly and impatient in answering questions

Good service

Neither satisfied nor dissatisfied, because it was all self-service. Used a machine to pick up the car, and a driver just brought the car over without much interaction.

The company's service is efficient. Even though they recommend some insurance options when picking up the car, the final decision is up to you. Although the Dodge I reserved was not available, I could choose an equivalent model. What surprised me was how easy it was to return the car. You almost just need to drive there and hand over the keys.

Efficient service, no hard selling