Picked up a new car but had to change it later. There were some hiccups, but it ended well.

When picking up the car, I was given the wrong contract, but at least the issue was resolved when returning the car. It just took a bit long, both for picking up the car and resolving the issue. Takoma Airport's phone is hard to reach, and the same goes for calling other stores.

The vehicle was relatively new, pick-up and drop-off procedures were simple, and the staff was friendly.

Classy and Sophisticated!

Great company with excellent customer service.