The car was very good comfortable and clean

Good Attitude

Excellent experience overall. Picking up and dropping off the car was very convenient. The only issue was that the parking lot at Los Angeles Airport was hard to find and lacked clear signage.

Throughout the trip, we used three cars in total. Two of them were new cars with only a few thousand kilometers, and one had over 20,000 kilometers. Overall evaluation: trustworthy.

Like: I was particularly impressed at how quickly we went through the pickup process, especially given how huge the crowd was and how stressed the other customers looked. We used the self-checkout process at the SFO Alamo counter, and while the kiosk actually malfunctioned, this allowed a manager on duty to whisk us through the process in remarkably short time. We had no issues with the reservation, and we were even given a wide choice of cars to choose from in the parking deck, including even a pickup truck (despite that we'd reserved a compact car). The return process was equally smooth, efficient and utterly hassle-free.