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Live chat Email us Service Code: 1515696122
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Reviewed: Sat, Oct 17, 2015
About Hertz: 6.0 /10
The staff at the counter were friendly when I picked up the car, but the garage personnel kept urging me to leave, giving me insufficient time to inspect the car. They were also impatient when I asked about how to use the onboard navigation system.

Relevant Reviews on Hertz ROME VENETO CENTRE

Broderick Lambert

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Reviewed: Mon, Aug 19, 2019
About Hertz: 2.0 /10
Poor customer service attitude, deliberately made things difficult!

Tobey Dorothy

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Reviewed: Sun, Dec 29, 2019
About Hertz: 10.0 /10
The staff was very nice and patient. They used translation software to communicate because their English was not good. There was no forced insurance; I bought super insurance from QEEQ.
About QEEQ: 10.0 /10

Kerr Adelaide

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Reviewed: Thu, Apr 19, 2018
About Hertz: 8.0 /10
The location is not very large, the parking lot is just a couple of small blocks away. Went early in the morning to pick up the car, hardly anyone there, the service was fairly standard.
About QEEQ: 10.0 /10

Tammy Macaulay

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Reviewed: Wed, Feb 27, 2019
About Hertz: 6.0 /10
Extremely slow service, didn't even provide the Chinese translation.
About QEEQ: 10.0 /10

Juliet Wyclif(fe)

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Reviewed: Tue, Feb 21, 2017
About Hertz: 2.0 /10
We had a reservation for 10 AM and arrived around 10 AM. There were two groups ahead of us being served. When it was our turn, we were informed that they had no A6 Avant available at this location. After waiting for an hour and a half, we were given a Ford S-MAX instead. The group before us, who were also Chinese tourists, received a Jeep Grand Cherokee and a BMW 5 series.

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