Arbitrarily changing business hours, totally untrustworthy. They wrote that returns before 10 were fine, but on the phone, they said 9. It doesn't matter when you close as long as you inform in advance, not telling me at 7 PM that you will close at 8 PM and the car must be returned before then. Also, if you have something to do and want to leave early, we can understand if you communicate properly. Acting self-righteous while not keeping promises, and threatening customers about returning by 8 PM is unacceptable. When picking up the car, they didn't allow an inspection, but during return, they claimed there was a tiny dent, less than 1 square centimeter, clearly an old damage. Still, they accused the customer. Such hooligans! I've rented cars abroad over a dozen times, and this is the first time I've encountered something so disgusting.

The car rental staff were very professional! They gave us numerous helpful tips.

We contacted the staff as soon as we landed, and they quickly drove the car to the airport to meet us. They were very courteous and provided excellent service.

I rented a car in March this year, and I actually forgot to leave a review... It wasn't until I planned another trip to New Zealand that I remembered. The service from EasiRent was very satisfactory, with affordable prices and excellent service. The staff were polite and responsible.

The staff is nice, but there are many tricks making it difficult to guard against. This time we rented cars from different companies, and generally speaking, those run by foreigners were more professional and better regulated. This Chinese-run company takes advantage of their own people…