Good service attitude and clear communication, but the queue waiting time was a bit long, and it took a while to get a reply on WeChat.

Terrible! Due to the pandemic, we needed to leave early and returned the car two days ahead of schedule, but the rental company insisted on not giving us a refund. Additionally, they called us to return the first car because it was pre-booked by someone else. The second car they gave us was leaking oil and was in terrible condition.

The airport pickup and drop-off service was very attentive. They took us to the airport immediately after returning the car, which was great.

Lady at the counter was lovely! Car wasn't that comfortable, I knew it was a small car, but yaris is much more comfortable than vitz and you can feel the difference while driving

All good

Dislike: All good