Initially, they said they didn't have the model I wanted and gave me a smaller one. After my insistence, they brought the model I reserved.

Very convenient pick-up and drop-off process. I will use this rental company again next time.

You can input the information yourself on the self-service machine, swipe your credit card, and go pick up the car. It's very fast.

Good, very quick

The receptionist noticed our luggage and suggested upgrading the vehicle for an additional charge. After some negotiation, we agreed to pay an extra 300 dollars. When we saw the Chevrolet in the garage, it looked as big as a tank, which shocked us. With the help of the garage staff, we switched to a smaller Ford Explorer of the same class. Although it's an SUV, it felt a bit underpowered on inclines.