From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3704125122
logo_img
Reviewed: Thu, Oct 8, 2015
About Hertz: 4.0 /10
I clearly booked a 'large SUV Toyota Kluger or similar,' but was given a Nissan X-Trail. Although both have five seats, they are different in size. Hertz said they allocate cars based on seating capacity and claimed the rental website didn't explain this clearly. At the time of booking, the price for the Nissan X-Trail was lower than the Toyota Kluger. Due to the long queue and time constraints, I had to settle for it. Very dissatisfied.

Relevant Reviews on Hertz MELBOURNE DT

Wayne Raymond

View more >
Reviewed: Sun, Mar 10, 2024
About Hertz: 10.0 /10
Excellent
About QEEQ: 10.0 /10

Maria Felix

View more >
Reviewed: Mon, Aug 19, 2019
About Hertz: 8.0 /10
First time renting a car abroad, the customer service lacked patience
About QEEQ: 8.0 /10

Miriam Lily

View more >
Reviewed: Thu, Aug 2, 2018
About Hertz: 2.0 /10
Unclear charges, no invoice provided, very bad experience.

Augus Toby

View more >
Reviewed: Sun, Mar 18, 2018
About Hertz: 10.0 /10
Pretty good. In Melbourne, the parking lot is quite large. The rental center is a bit crowded, so you have to wait in line for a while.
About QEEQ: 10.0 /10

Jane Pullan

View more >
Reviewed: Sun, Jan 15, 2017
About Hertz: 10.0 /10
Hertz is after all a big company with many customers. I arrived at the store at 7:20 AM and there were already two customers in line. Fortunately, the store is big enough to accommodate three customers at the same time. The staff patiently explained the entire rental process and showed no dissatisfaction when I declined the recommended options. They even personally directed me to the window to demonstrate how to pick up the car at the parking building across the street. Very thoughtful. Thumbs up!!
About QEEQ: 10.0 /10

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
map-big
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users!
Know our privacy policy - you can easily unsubscribe any time!