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Search for Hertz Car Rentals in Melbourne
Reviewed: Thu, Oct 8, 2015
About Hertz: 4.0 /10
I clearly booked a 'large SUV Toyota Kluger or similar,' but was given a Nissan X-Trail. Although both have five seats, they are different in size. Hertz said they allocate cars based on seating capacity and claimed the rental website didn't explain this clearly. At the time of booking, the price for the Nissan X-Trail was lower than the Toyota Kluger. Due to the long queue and time constraints, I had to settle for it. Very dissatisfied.
car image
Hertz
Melbourne
Australia

Relevant Reviews on Hertz MELBOURNE DT

Dominic Harrington

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Hertz
Melbourne
Australia
Reviewed: Tue, Jul 16, 2024
About Hertz: 10.0 /10
Very good
About QEEQ: 10.0 /10

Rodney Raman

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Hertz
Melbourne
Australia
Reviewed: Tue, Dec 27, 2016
About Hertz: 8.0 /10
Overall satisfied

Selena Katharine

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Hertz
Melbourne
Australia
Reviewed: Thu, Aug 10, 2017
About Hertz: 10.0 /10
Very good. The service attitude was great and the location was easy to find.
About QEEQ: 10.0 /10

Derrick Mond

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Hertz
Melbourne
Australia
Reviewed: Mon, Jul 24, 2017
About Hertz: 10.0 /10
When picking up the car, there was an elderly gentleman who could speak some Mandarin. He was very friendly and enthusiastic! He patiently explained everything, highly recommended.

B.Boyd

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Intermediate SUV | Nissan Qashqai or similar
Hertz
Melbourne
Australia
Reviewed: Wed, Jul 4, 2018
“Great Location and Pricing”
About Hertz: 8.2 /10
Like: Nice and Friendly Team and Great Location. Drop off is a breeze!!!
Dislike: Whilst drop off was painless, the pick up was time consuming compared to what I'm used to at other rentals. The amount of up selling the sales guy and his manager tried to do was sort of funny at the start but started to get a bit much and made me uncomfortable. Not only off putting in the end but time consuming. I actually spent money on insurance I would not have because of the constant up selling tbh. So I question were they nice or were they just nice to try to make more money!!??

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