Europcar HOBART AIRPORT Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Leif

Australia

Reviewed: Wed, Nov 4, 2015

About Europcar: 2.0 /10

Rented a car from this company and there were small scratches on the door. Since we had full insurance with no deductible, there should have been no charges. However, this company unauthorizedly charged my card. When we returned the car, no one inspected it. After we got back to China, they claimed there were some scratches and asked me to pay for it, even though we had full insurance. ZUZUCAR said they would negotiate with EUROPCAR, and there should be no additional fees. But on October 31, EUROPCAR charged 550.00 AUD to my credit card without my card or my permission! Such a garbage company.

1 days rental

Relevant Reviews on Europcar HOBART AIRPORT

Valentine Johnston(e)

Australia

1 days rental

Reviewed: Sun, Sep 18, 2016

About Europcar: 10.0 /10

Very convenient, both pickup and drop-off were easy. The car was quite new as well.

About QEEQ: 10.0 /10

S.Acharya

Australia

1 days rental

Compact | Hyundai i30 or similar

Reviewed: Fri, Mar 13, 2020

“Good customer service I have ever had.”

About Europcar: 10.0 /10

Excellent customer service. Car is fantastic to run smoothly. Easy access to get in and drop off.

About QEEQ: 10.0 /10

No comments. Have been very much impressed.

S.Thomas

Australia

1 days rental

Compact | Hyundai i30 or similar

Reviewed: Sat, Feb 8, 2020

“Europcar will take us far! First experience but definitely our only future choice.”

About Europcar: 9.6 /10

Exceptional service!l Counter staff at Hobart airport pick up went over and above to assist us in upgrading our vehicle to include inbuilt GPS. When travelling with family earlier we found Network connection intermittent when travelling outside major Tasmanian towns. We just loved our BMW! Our first experience but Europcar always from now on.

About QEEQ: 8.0 /10

Great booking platform when arranging our Tasmanian car rental from the USA. A little more difficult to contact post original booking. Overall though we were very happy with our experience.