Very satisfied

Superb! We rented a Volkswagen Golf, and they upgraded us to a Passat TSI for free! Very satisfied! We bought the super insurance on QEEQ, so we didn't need to purchase additional insurance when picking up the car, and the staff didn't pressure us. We provided a translated driver's license from an online shop, and it worked perfectly. This is the second time within six months that we've rented from Europcar, and it has been great.

The car was in great condition and drove well. Service was quick and easy at both pick up and drop off, although there's no signage at Launceston airport in the car park directing Europcar customers inside for the drop off - the other companies had kiosks outside and we were look for the Europcar one outside too.

I was a little paranoid booking through a third party and was worried that there wouldn't be a car for us at Europcar when we went to pick it up but it all went very smoothly and without issue. The large discount we received booking through Easyrentcars.com made the ridiculously inflated Christmas prices more bearable.

Desk staff tried to upgrade us to an SUV. Normally that would be lovely but it wouldn’t have fit our three car seats. It was a lovely gesture. We would have upgraded to a full size 4WD Or people mover if one was available.

Price drop protector saved me $50. Easy website to navigate.